|OneHealthPort gives you an easy-to-use tool set to manage your account. The quickest and easiest way for you to make a change or fix a problem is with the self-service options below. Before you call support, click on the appropriate links below to manage your OneHealthPort account (your OneHealthPort password), or to manage or unsubscribe to the clinical or administrative tools you access through OneHealthPort. The link will ask you to login to your account in order to access the menus.
What to do if your administrator leaves the organization Instruction sheet. (pdf)
If you have forgotten your password, here are the ways to get help:
- 1. If you have secret questions set up on your account you can use those to self-reset your password.
2. If you don't have secret questions you should contact your Administrator to assist you. The Administrator logins in through the "Manage my administrator account" link to get to the password reset function.
3. If you don't know who your administrator is, you can contact the OneHealthPort Support desk for assistance.
Update personal information, change your email address, change your password, add or change your secret questions, view roles and affiliations or delete your OneHealthPort account. This is for a single user to manage their information.
Nominate and manage subscribers within your organization including assisting with password resets. Change a user name or email address. Access the Administrator's Guide. Change your organization information. Add TaxIDs. Add administrators. Create Sub-Organizations. This is for an administrator to manage many users and the organization information.
Administrators Easy Reference Sheet
Resolve Duplicate TIN issues Form