Find a Doctor - Quickly find physicians and other providers in our networks.
Eligibility - Get eligibility information for members.
Claims & Payments – Easily search for claims or payments, then look up, print, and download PDF copies of your Explanation of Payments (EOPs).
Claims Editor What If tool - Access the What If tool to test billing scenarios (for professional services only) and code combinations with our claims editing software and the tool shows specific coding rationale.
Prior Authorization Tool - Check procedure codes to determine if a benefit advisory is recommended or a prior authorization is required.
Reference Materials - Access medical policies, payment policies, clinical practice guidelines, and forms.
Need Electronic Funds Transfer
To sign up for electronic funds transfer (EFT) on LifeWise’s provider website, your administrator must add an EFT role to your subscriber ID account. Here are the steps for the administrator to follow:
Select the List Users Tool from the organization menu.
Select the person to add for the EFT role.
Click Add Role from the top left menu.
Select EFT Administrator Role and click Submit.
Premera/LifeWise Looping Login
Providers experiencing the current looping login issue should contact Customer Service (to obtain benefit/claim information etc) or Web Site Help Desk (to report issues and receive help with our web site) until this issue is resolved.
Premera Blue Cross, Washington: 1.877.342-5258 (toll free), Mon-Fri, 8:00 a.m. to 5:00 p.m. (PT)
Premera Blue Cross Blue Shield of Alaska: 1.800.508.4722 (toll free), Mon-Fri, 8:00 a.m. to 5:00 p.m. (PT)