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Training Center

OneHealthPort offers you a single easy-to-find location for online training with hosted videos and training references for OneHealthPort and Health Plan sites. Whether you're new to OneHealthPort, new to your job or even an experienced user looking for new features, there's a topic of interest for you in the Training Center.

Online Training Request Form - Live Now!


This online training request form allows you to request training from participating health plans on how to best ustilize their web applications. Click on the online training request form link above to try out the new form.


OneHealthPort self-help videos:


Setting my OneHealthPort password

Video tour - How to set your password. (Real Media player)

Browser Second Factor
Video tour - How to setup a Browser Second Factor. (Real Media player)

For Administrators


Video tour - How to nominate and manage subscribers.

Video tour - How to manage your organization account/monthly upkeep. (Real Media player)

Video tour - How to create a sub-organization. (Real Media player)


Introduction to ProviderSource


Introduction to Account Manager


Electronic Signature and Attestation

Health Plan Quick Tutorials


Asuris Northwest Health:

Video tour - Eligibility and Benefits (Real Media Player - 4 minutes)

Video tour - Claims Status (Real Media Player - 4:30 minutes)

Group Health:

Video tour - My Group Health for Contracted Providers

Referral Request Tutorial (no audio)

DME Referrals Tutorial (no audio)

Procedure Notifications Tutorial (no audio)

Electronic Medical Record Tutorial (no audio)

LifeWise Health Plan of Oregon:

Video tour - Eligibility and Benefits (Real Media Player - 3 minutes)

Video tour - Real-Time Estimates and Claims Module I (Real Media Player - 5:12 minutes)

Video tour - Claims Editor What If Tool (Real Media Player - 3:18 minutes)

Premera:

Video tour - Eligibility and Benefits (Real Media Player - 3 minutes)

Video tour - Claims Status (Real Media Player - 3:34 minutes)

Video tour - Real-Time Estimates and Claims Module I (Real Media Player - 5:32 minutes)

Video tour - Real-time Estimates and Claims Module II (Real Media Player - 4:32 minutes)

Video tour - Claims Editor What If Tool (Real Media Player - 3:42 minutes)

Regence:

Video tour - Regence Eligibility and Benefits demo. (Real Media Player)

Video tour - Regence Innova/Engage Products Eligibility and Benefits demo. (Real Media Player)

Video tour - Viewing and Adding Referrals demo. (Real Media Player - 3:16 minutes)

Other Online Resources:


Patient Payment tools

View a five minute Customer Testimonial video on Healthcare Payment Management from US Bank

Change Management tools

The "Winning at Change" series with guest presenter Sharon Brickhouse Martin is brought to you by OneHealthPort and is a resource to help you start looking at creating change in your organization.

Plan for Change (Real Media Player)

Identifying Your Contribution in a Changing Organization (Real Media Player)

Three Big Tips (Real Media Player)