Pre-Service Directory

Select a Payer below to see all their plan information.

In the drop down, you will see the term 'Data Verification Pending' for certain Payers. This indicates that the Payer has not reviewed nor confirmed the accuracy of their data in the Pre-Service Directory.

Some Payer data is secure and will be behind their firewall. For the best experience using the directory, start by signing in with your Single Sign-On (SSO) account.

Reports and Resources


Medical Policy/Guideline Update List by Payer

To download the medical policy/guideline update list by Payer, click here.

Report Inaccurate Data or Make a Suggestion

To help maintain the accuracy of the data in the Pre-Service Directory, please use the Report Inaccurate or Suggested Data form to report any information that you feel is not correct, and make suggestions for data you would like added to the directory. OneHealthPort will use this form to work with the Payer to make any needed corrections. This form will be available on the right hand side of every page in the directory.

PSD User Guide

To learn more about how to use the directory, download the Pre-Service Directory Provider User Guide.