| OneHealthPort gives you an easy-to-use
tool set to manage your account. The quickest and
easiest way for you to make a change or fix a problem is
with the self-service options below. Before you call
support, click on the appropriate links below to manage
your OneHealthPort account (your OneHealthPort
password), or to manage or unsubscribe to the clinical
or administrative tools you access through OneHealthPort.
The link will ask you to login to your account in order
to access the menus.
What to do if your administrator leaves the organization Instruction sheet. (pdf)
Setting my password
Video tour - How to set your password. (Real Media player)
Password Assistance
If you have forgotten your password, here are the ways
to get help:
1. If you have secret questions set up on your
account you can use those to self-reset your
password.
2. If you don't have secret questions you should
contact your Administrator to assist you. The
Administrator logins in through the "Manage my
administrator account" link to get to the password
reset function.
3. If you don't know who your administrator is, you
can contact the OneHealthPort Support desk for
assistance.
For subscribers
Update personal information, change your email address,
change your password, add or change your secret
questions, view roles and affiliations or delete your
OneHealthPort account. This is for a single user to
manage their information.
For Administrators
Nominate and manage subscribers within your organization
including assisting with password resets. Change a user
name or email address. Access the Administrator's Guide.
Change your organization information. Add TaxIDs. Add
administrators. Create Sub-Organizations. This is for an
administrator to manage many users and the organization
information.
Administrators Easy Reference Sheet
Resolve Duplicate TIN issues Form
Video tour - How to nominate and manage subscribers. (Real Media player)
Video tour - How to manage your organization account/monthly upkeep. (Real Media player)
Video tour - How to create a sub-organization. (Real Media player)
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