Clinical Portal

The Clinical Portal is a web portal that allows authorized users to view clinical and claims data of sponsored patient lives in the OneHealthPort Clinical Data Repository (CDR). Data contributed by the provider community and Sponsors, as part of data collection initiatives, provides a longitudinal record of patient care and claims information.

Training Webinars

Schedule Clinical Portal training webinars for your organization.

Organization Administrator training focuses on organization CDR policies and Single Sign-On (SSO) CDR access management.

Organization Clinical Team training provides an overview of the Clinical Portal and Claims View for viewing patient information. 

Getting Started

To use the Clinical Portal, your organization must be registered with the OneHealthPort SSO and have a OneHealthPort Health Information Exchange (HIE) Participation Agreement.

If your organization does not have an SSO account, learn how your organization can register. Need assistance? Contact the OneHealthPort help desk at 1.800.973.4797 (toll free) 24 hours a day, seven days a week. You can also contact us with your question by submitting this form.

Don’t know if your organization is already a participant with the OneHealthPort HIE? Check the Participant List. To become a participant with the OneHealthPort HIE, go to OneHealthPort HIE Contracting. Need assistance? Submit a OneHealthPort HIE Support Request.

Set Up Users with CDR Access Role

Individuals designated by their organization to have access to the Clinical Portal must have a CDR access role assigned. CDR access roles are assigned by your organization’s OneHealthPort SSO Administrator. If you do not know who the SSO Administrator is for your organization, login to Subscriber Login and click on the “My Administrators” link.

OneHealthPort SSO Administrators click here to learn how to nominate new Subscribers and assign designated individuals within your organization a CDR access role.

Need assistance? Contact the OneHealthPort help desk at 1.800.973.4797 (toll free) 24 hours a day, seven days a week. You can also contact us with your question by submitting this form.

Login to the Clinical Portal Using Multi-Factor Authentication

Access to the Clinical Portal requires an extra layer of security provided through use of Multi-Factor Authentication (MFA).

Learn more about MFA using Google Authenticator and how to login to the Clinical Portal.

Read FAQs about Google Authenticator.

Need assistance? Contact the OneHealthPort help desk at 1.800.973.4797 (toll free) 24 hours a day, seven days a week. You can also contact us with your question by submitting this form.

 

Use the Clinical Portal and Claims View

For detailed information about using the Clinical Portal and Claims View, you can access the following guides after logging in to the HIE Applications Portal under "How to Guides":

  • Clinical Portal User Guide (PDF)
  • Tips to Search for Patients in the Clinical Portal (PDF)
  • Claims View User Guide (PDF)

Need assistance? Submit a OneHealthPort HIE Support Request form.