Premera Blue Cross Blue Shield of Alaska

Availity access through OneHealthPort is temporarily unavailable. For direct access, sign in to Availity using your Availity credentials. 

Availity Login

Premera Secure Tools Now Available Through Availity

Sign in to Availity to access the following tools for Premera. 

• Eligibility & Benefits
• Prior Authorization
• Check Prior Authorization Status
• Claims & Payments
• Electronic Funds Transfer for enrollment or cancellation requests. If you're already registered with Premera for EFT, no action is required.

Access to these tools on premera.com/provider is no longer available as of September 10, 2022.

Note that the claims editor, PCP roster and payment policies remain on Premera's secure provider website and are linked on the Premera payer space in Availity under Resources. 

Already registered with Availity?

If you're already registered with Availity for another payer, you can simply use your existing Availity user ID and password. 

Not registered with Availity? Register with Availity and get training today.

Additional Availity Resources for Premera Providers

Get Started Guide

Premera Provider FAQ

NOTE: Plans NOT served through Availity:

• Individual Plans and Medicare Advantage 
• The Availity Authorization & Referrals tool doesn't support individual plans, Medicare Advantage, FEP, and Shared Admin. Prior Authorization service requests that go through eviCore and AIM today continue as is. 

More Resources:

• For questions about your OneHealthPort login or account, contact OneHealthPort at 800.973.4797.
• For questions about Availity, including Premera eligibility and benefits, claim status and payment information, prior authorization requests and registration and training, contact Availity Customer Service at 800.282.4548, Mon - Fri, 8 a.m. to 8 p.m. ET. 
• For questions about the following items, call Premera Customer Service at 800.722.4714, option 2, Mon - Fri, 8 a.m. to 5 p.m., PT. 
  • Member benefits that don't display online via Availity
  • Claims payment, payment vouchers or remittance assistance
  • Provide network status confirmation
  • Premera technical/website help
  • Credentialing 

Premera - Individual Plans

If your patient's ID card has one of the listed group numbers (see sample ID card) and/or their health insurance card includes the phrase "Individual Plan," log in to the Individual Plan website.

If you've received the message, "You have successfully logged into the Evolent application, but we do not find the Provider," read these instructions to provide key services to your individual plan patients.  

Note: Google Chrome is the best browser to use for the individual plan website. 

This sample card indicates the member is on an individual plan.