2020 Individual Plans: If your patient's group number is listed here and/or their health insurance card includes the phrase "Individual Plan," and you're looking for information for the 2020 plan year, log in to the 2020 Individual Plan website. If you've received the message, "You have successfully logged into the Evolent application, but we do not find the Provider," read these instructions to provide key services to your individual plan patients. This access error will resolve shortly. Here's a sample of a card that indicates the member is on an individual plan.
Note: Google Chrome is the best browser to use for the individual plan website.
All Other Plans: If you're looking for Individual Plan information prior to 2020, including eligibility and benefits, or the patient's card doesn't say Individual Plan, log in to the All Other Plans website.