CIGNA is committed to collaborating on innovative solutions that support the delivery of quality health care, and simplify administrative functions for health care professionals.
Access to the Great-West Secured Provider Portal (SPP) is not currently available through OneHealthPort. Login directly on to the SPP website at: www.gwhcignaforhcp.com for information on participants with Great-West Healthcare or GWH-CIGNA ID cards.
Using the CIGNA for Health Care Professionals website (www.cignaforhcp.com), you can:
Access eligibility, coverage and claims status information
Generate personalized estimates of a covered individual's out-of-pocket costs for a service/treatment
View claim coding policies and payment guidelines
Inquire about covered services
Review CIGNA medical or pharmacy coverage positions
View the pharmacy drug list
Access health care professional reference guides
Access claim payment appeal forms, procedures, and addresses
How It Works
CIGNA is offering enhanced security access to the CIGNA for Health Care Professionals website through the OneHealthPort 'Browser Second Factor' feature. This feature provides an additional layer of identify verification to protect personal health information online - it allows us to recognize both your OneHealthPort password and your computer.
To begin, click on the log in link below and enter your OneHealthPort user ID and password. After logging in, your computer will be checked to see if the browser is registered. If not, you will be asked to register your browser as part of the Browser Second Factor security feature. Once browser registration is complete, access is granted to the CIGNA for Health Care Professionals website.
To register your browser, answer the three or more security questions you created when you first registered for OneHealthPort (or when you reset your password). Once the security questions are successfully answered, a 'cookie' is installed on your browser and you can choose how long the cookie remains active on that computer:
1. If you are using your regular computer and want the questions to be remembered, choose to permanently install the cookie. This will allow you to sign on in the future without answering the security questions each time.
2. If you are using a computer you normally do not use, choose to temporarily install the cookie. When you close the browser, the cookie will be forgotten and the security questions must be answered again when using that computer.