For questions about your OneHealthPort login or account, contact OneHealthPort at 800.973.4797.
For questions about Availity, including LifeWise eligibility and benefits, claim status and payment information, prior authorization requests and registration and training, contact Availity Customer Service at 800.282.4548, Mon - Fri, 8 a.m. to 8 p.m. ET.
For questions about the following items, call LifeWise Customer Service at 800.971.1491, option 2, Mon - Fri, 8 a.m. to 5 p.m., PT.
Member benefits that don't display online via Availity
Claims payment, payment vouchers or remittance assistance
Provide network status confirmation
LifeWise technical/website help
Chrome 22 and Future Versions,
IE11 and Future Versions